24 hours a day, 365 days a year, Doxasoft.NET Operations Center is ready to assist you by providing prompt and professional support. To obtain support, please contact the NOC via one of the following methods:
Online Ticket System - NEW!
In order to expedite a technical support issue it is necessary to submit a request to our Technical Support Team. Every request submitted is automatically entered in our support tracking system and assigned a ticket tracking ID. Upon receipt of your request, an email response will be sent back to the requestor's email address notifying them that the ticket has been received and assigned an ID tracking number. Please ensure the email address and alternate CC: address utilized in submitting a request is an accessible email address for your replies.
Resolving the issues may require further interaction between you and the technical support engineer. Therefore, be sure to provide your name on each service ticket. A corresponding email will be utilized to communicate between our Technical Support Engineer and the service requestor, until the issue is resolved.
